- The price is for a single model or a unit?
The price in all categories is per 1 miniature.
- Do you take commissions?
Well of course! That’s our job. If you need anything from miniature painting service, miniature conversion, sculpting, miniature assembly, miniature cleaning, custom scenery, custom dioramas, or anything else that has to do with the hobby or wargames, do not hesitate! Contact us (enlace a contacto).
- Do you buy the miniatures?
Of course. We buy them with retail prices.
- What information do you need to prepare a budget?
Name, email address, country and city, amount and type of miniatures, if we have to buy the miniatures, if we have to assemble and/or some conversion, if you want to magnetize some parts, and the level of painting.
- Do you do international shipping?
Yes. We have customers of our miniature painting service from many parts of the world like USA, UK, Canada, Germany, Portugal, France, Spain and Australia.
- Can I visit your studio?
Sure! Let us know when and incidentally we will prepare some snacks and drinks.
- Is there a minimum order?
Yes. Our minimum order is 120 $.
- Do you accept requests for a single miniature?
Yes. However the costs will be somewhat higher on whether the model is part of a complete army.
- We are a club of players, will we have any special advantage?
In White Weasel Studio we provide our best painters in order to achieve excellent miniatures. Therefore, contact us at any time to see the types of volume discounts we can do.
- Do you have an adequate and safe packaging? My miniatures are safe?
Yes. We have the world’s safest packaging. We have never had any problems. All your models are carefully protected.
- Can I choose the artist or artists who will carry out my project?
In theory, yes. However it takes much longer to complete the project and will be more expensive.
- Can I have a tutorial on how you have painted my miniatures?
It depends. In principle we do not explain our working methods, but we can tell you what colors we have used.
- The price of the painting includes the cost of the miniature?
No. The cost of the model is calculated separately.
- What type of payment do you accept?
We accept payment by bank transfer, credit card and PayPal.
- Can you make anything I want?
Yes. Everything you can imagine or you have read or seen in books, magazines, movies or internet, we can build it.
- Is there a minimum order?
You don’t need to order us a huge game board with a lot of modules and elements of scenery together. You can go slowly creating it. However, the minimum order is 150 $ for custom scenery services.
- So I can order scenery elements separately?
Of course yes. You may have in mind a huge battlefield and prefer to go slowly, gradually adding elements and ideas. Perfect, we will prepare each element separately, from a couple of houses in ruins to a really impressive centerpiece.
- Can I extend my collection of scenery in the future?
Sure! We have a database of all customer orders, including materials used, manufactured items, plans, colors and other useful information. This way we guarantee that each new element you add to your collection is perfectly integrated with the rest.
- My space at home is limited, the boards are in one piece?
No. When the dimensions are too large to be manageable, we opt for customized modular solutions that will suit your needs of storage spaces at your home, maintaining the same quality both design and results.
- I would like the same scenery theme that I already have in my army, can I choose colours?
Of course yes. In fact, it is always better to tell us how you want it to get exactly what you imagine.
- How many details have I to provide in order to make a request?
It is not necessary to give us huge amounts of material. We are used to create from scratch all kinds of scenery, but if you bring us references it will be easier for us to get what you want.
Anyway do not worry, before making will send sketches and drawings so you can see how it will be.
- We are a club of players, we will have some advantage?
Yes! Contact us (enlace a contacto) and we will see what discounts and advantages you can get.
- You only make scenery for wargames?
Almost, but have made commissions of all kinds: from weapons and armor to cosplays, scenic boards for board games, displays for your miniatures and a lot of different projects.
- How many projects are able to manage?
Our current work team allows us to manage 3 projects simultaneously. It is the maximum that we accept to ensure the highest quality in all our products.
So we have a production line that follows a chronological order. Thus, we can minimize the cost and time of manufacture and delivery.
- Really is so durable the scenery you do?
Definitely, yes. We work with elements and materials with high resistance to wear and tear and time, which are not degraded at all.
- I have long with the same scenery, do you make me a discount on the new scenery you make me if I give the old one?
You may already take a lot of time using the same board and you want to replace it. Or you’ve left out Warhammer Fantasy to delve into the world of Warhammer 40,000. No problem. Find out about our scrappage scheme, we appreciate your dashboard and you apply a direct discount on the new draft scenery. But beware! Just enter into this plan White Weasel Studio products.
- Determined! I want to make an order, what steps should I take?
First of all write us (enlace a contacto) telling us what you want and the ideas that you have in mind. We will contact you immediately to start talking about the details of the project.
- What deadlines do you have?
It basically depends on the production queue and the size of your project. Along with the budget that we will send to you, you will find a time estimation about when your project will be started and how long it will take until it be terminated.
In order to ensure a minimum delivery time and ensure that your project sees the light as soon as possible, you can make a reservation on our waiting list.
- How does the waiting list work?
Our waiting list is quite long, as each project usually deals quite some time. This means that we cannot cover every year huge amounts of projects.
We manage our teams with 3 scenery orders at the same time, and until a project is not completely finished, we don’t start the next one.
As the year begins, we start with the first 3 projects, and from there, the next ones are scheaduled.
So we offer the possibility of making a reservation on the waiting list. In any case, before you decide to make reservation, we will inform you of how many orders there are before yours.
To join the waiting list you will only have to pay a small amount of the total budget non-refundable, as a deposit.
So we guarantee that the waiting list is only occupied by customers who really want to carry out their projects. Obviously, the amount paid will be deducted from the total budget when the time of the final payment comes.
- Will I know at all times the status of my project?
Yes. You will receive regular updates of your order, so it is easy to see its evolution. Also, if you have any questions, you can write or call us at any time.
- What is the cost of custom scenery?
It depends on the total volume of the project. Custom features determine everything. There commissions ranging from a sacrificial altar to a huge apocalyptic battlefield where you can display armies of thousands of points.
- When do I have to pay?
Once your project is going to start, a payment of 50% of the total is required as a deposit. When it is finished and ready to be shipped, the remaining 50% must be transfered.
If the project is very ambitious, you can request a monthly payment that can be more convenience to amortize.
- What payment do you accept?
We accept payments by bank transfer, credit card and PayPal.
- How does shipping works?, how will I receive my order?
We always seek the best solution for each project. Even the bulkiest orders have our own delivery service.